Category Archives: Support

Suddenlink Network Failure

We switched ISPs this past month. Today, our new provider had a fiber optic line cut. As I was told our new service would have a loop setup that would provide redundancy in this kind of event. Looks like I’ve … Continue reading

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New Slideshow Tour Hit Counter App

We have always counted the number of hits to media presentations. The new counter will record the referring website(if allowed), record date, visitor status and more. With this new Counter application we will be able to provide timeline statistics about … Continue reading

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QR Code Link on Right Hand Menu Wrong

I just fixed the link to the QR Code Generator for our mobile application for displaying your listings on mobile devices. It was being directed to a non-existant page. Careless error by me.

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QR Codes Connect Mobile Devices to Your Listings

Over the past 15 years, we have seen many “must use” technologies that never reach the promise of “must use”. We think the simple and easy QR Code technology that scans information into mobile devices and initiates quick results is … Continue reading

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Photo Download Naming Change

We changed our downloaded zip files of photos to rename the photos in chronological order as they display in the slideshow. Prior to this, they used the naming convention we use, but when placed into a directory, would not display chronologically.

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Verizon Network Failure

We experienced a system wide failure in the Verizon area of North Montgomery County. All service to this area, including telephones was down until early this morning. Although they do not provide Internet access to us, they do provide our connection … Continue reading

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Slideshow Bug Reported

A customer reported today that some slideshows were not working when accessing them through www.HAR.com. We determined the problem to be with updated Internet Explorer browsers and repaired the code causing the access problems.

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Mobile Ready App for First Sold Photo Agents

We have completed our mobile app for smartphones and other devices allowing for easy scheduling of photography from most mobile devices. Our email system can determine whether you are using a PC or mobile device, thus links in emails from … Continue reading

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Presentations for Homes on Lake Conroe Featured on LakeConroe.com

When First Sold Photo photographs your listing in a Lake Conroe subdivision, it will be advertised as a “Featured Home For Sale” and plotted on their Google Map as well. When visitors click the property, they will be directed to … Continue reading

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Server Farm Dreamhost Crashes – Our Sites Go Down

Our server host for this website had a major outage yesterday. Several million other websites were down as well. Thankfully, this happened on a Sunday, the day of rest. I only once had a 24 hour plus outage when I … Continue reading

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